Wednesday, 16 May 2007

Yippee....got my Oz learner's license!!

Ok...I know it isn't much to brag abt since its only a learner's license. But if you know me well enuff, u'll know my history..pertaining to obtaining a driver's license.

Back in 2000, I did my Basic theory test in Singapore...passed it and applied to take my Advance theory test. But, sumtime during that period, I met Kirk...and I got so distracted that I ended up postponing it for YEARS. After I married the bugger, I still havent got my driver's licence. Pathetic...but that was my story...or 'excuse'. So after migrating, I decided that I need to push myself and get my license ASAP. I just did my Road Rules test today...passed it....and got my Learner's license. HURRAH!

But that's not really the story that I wanted to share with you guys today. I actually wanna share with you my weird yet irritating encounter with one of the service staff.

Here's the story...
I wore my blue jeans, a blue blouse and my plastic-framed SPECTACLES (i.e. This info may not seem relevant now but you'll get the point....later). I walked from my place to the service centre, took a queue number and waited for my number to be called. I was then served by a wonderful lady who proceeded to check my documents and register me for the written test. She handed me the test paper and told me to pass it back to her once I'm done.

I spent abt 15 mins doing my 30-question test and was abt to proceed to the same counter when I realised that the staff was handing a long-winded female cust. So I waited ....waited...and waited. 10 minutes went by but she was still attending to the female cust. So I decided to wait further.

Suddenly, I saw my number being called out on the monitor and was told to go to a different counter. I found it pretty weird since I wasn't told to go to another counter. But anyway, I went to the counter and showed the staff my queue number. She saw my written test and frowned.

She asked with a frown," Who served you previously?"

I said, "The lady at counter xx."

She asked again, still with a frown, "Is she attending to anyone?"

I said, "Yes. She's been with the same cust for the past 10 to 15 mins."

She asked again, now with a stern look and a slightly raised voice, "Did you take a new queue number while waiting?"

I was already getting abit agitated with the way I was being served. Why must she frown? Why must she raise her voice? What did I do to her?

I said with a slightly agitated voice, "No, this is the same queue number from before. I was waiting for counter xx to be free but realised you called my number to come to this counter instead. So, that's why I'm here."

She then said (with eyes rolled), "Oh well, guess I'll serve you then."

Deep down, I said to myself, "What's with the attitude, woman??!!"

I waited while she checked my test paper. Since I passed the written test, she proceeded to make the necessary registration for the learner's license. She asked for the payment of the license, printed sumthing out and told me to check the details.

I paid as requested and checked the details on the piece of paper that she handed to me. The details are meant to be printed on the learner's license itself and so she told me to check it properly.

In Australia, if you have to wear contact lenses or spectacles while driving, there will be an alphabet 'S' indicated under the heading 'Conditions'. But, I realised that the paper that the lady gave me shows nothing under 'Conditions'.

So, I showed her the paper and asked, "Shouldn't you indicate 'S' under 'Conditions'?"

She gave me a blank stare and asked, "Do you wear spectacles?"

I was so surprised by her remark that I just gave her a weird stare with a frown. Deep down, I was saying, "WAT THE..........Are you blind??"

5 seconds passed and she said with a questioning voice, "Mdm, you haven't answered my question? Just tell me to repeat if you don't understand."

Then I replied with an irritated voice, "I understood every single word that you have said to me. I was so surprised by your previous question that I just didnt know what to say. You asked me whether I wear spectacles? You mean, you really CAN'T see that I have been wearing spectacles since I came to your counter? You need help not only with your attitude but also with your eyesight. Maybe you need to get yourself a pair of glasses!"

Her face turned slightly pink and just said , "Oh..... I'll reprint the info for you"

I should have just kept quiet but I said, 'Whatever."

She handed out the reprinted copy and said, "Sign this for me and go to the corner so we can take a picture of you."

I sat for a second and before I was able to prepare myself, I could see a flash light coming from the camera. Yes, that BIATCH already took my picture...without giving me the cue.

She then said, "Take a seat and someone will call out your name." I saw her rolling her eyes at me and I did the same to her.

My gawd...she was so freaking rude and no word of 'Sorry' at all after the whole incident.

Oh well, who cares....I got my learner's license. And thank god, my picture on the license looks ok. That's all that matters!

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